ISO 17025 Training

It is said that exceptional service level is the outcome of having exceptional people working with an organization. The best way to create a team of Exceptional Employees in the organization is have a sound training process in the organization.

When an organization initiates ISO 17025 process in the organization, it is very important that all the employees will be on the same platform as far as their understanding on ISO 17025 standard is concerned. Going further with implementation, all the employees in the laboratory must be equally aware about various requirements of the ISO 17025 standard, documentation requirements, internal auditing etc. Until a well-planned training for ISO 17025 is not done, the implementation will not be effective and the laboratory will not be able to get the desired benefits out of the laboratory QMS.

Lakshy Management Consultant Pvt Ltd offers world class training programme in the field of ISO 17025. We provide training programme customized to specific requirements of each laboratories across the world. Our trainers are PhD level doctors, Scientist, Lead Assessors etc. having more than 20 – 25 years of laboratory experience with hands on experience of ISO 17025 implementation and auditing.

We provide ISO 17025 training across the world covering India: Mumbai, Delhi, Bangalore, Ahmedabad, Kolkata, Hyderabad, Chennai etc and also in USA, UK, Middle East, UAE, Saudi Arabia, Oman, Qatar, Yemen, Bahrain, Jordon, Turkey, Maldives, Greece, Europe, Africa, South East Asia, Singapore, Malaysia, Thailand, Indonesia, Sri Lanka, Bangladesh, Nepal, Hong Kong, Australia and Canada .

ISO 17025 awareness training :- 1 day / 2 days

Understand the basic concepts and principles of ISO/IEC 17025 to initiate ISO 17025 in the organization. Understand and be able to answer the following questions:

• What is ISO/IEC 17025?
• Where did it come from?
• Who in the organization is affected?
• What are the internal and external benefits of ISO/IEC 17025?
• What is an accreditation body?
• What is the accreditation process?
• What are the Sections of ISO/IEC 17025?
• What is the implementation process of the ISO Standard?

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Who Should Attend?
Anyone who wants to gain an understanding of the basic concepts and principles of ISO/IEC 17025 and how it applies to their organization. All the accredited laboratories and laboratories going for accreditation must train all the employees on this basic training.

Workshop Outline

• Introductions, Course Objectives
• Lecture – What Is ISO/IEC 17025
• Exercise – Benefits of ISO/IEC 17025
• Lecture – The Requirements
• Exercise – ISO/IEC 17025 Requirements
• Discussion, Questions and Answers, Workshop Summary

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ISO 17025 Implementation Training – 2 days / 3 days

Course description:

ISO/IEC 17025 Awareness, Implementation, and Internal Auditor course is designed to help testing laboratories successfully achieve and maintain laboratory accreditation. Accreditation has become synonymous with competence in testing. The ISO/IEC 17025 has international recognition as the mark of a competent test lab. Benefits are realized by commercial testing labs doing product qualification work, as well as internal labs whose purpose is to ensure quality of released product based on repetitive tests. This course provides authoritative coverage of all knowledge of the requirements for accreditation, from both technical and operational aspects. As a result the lab can expect to better control its own testing processes, and offer higher caliber testing services and accurate reports to clients.

Who Should Attend?

• Laboratory management responsible for achieving or maintaining lab accreditation
• Management of laboratory support functions such as contracts and procurement
• Technicians and lab personnel needing a good understanding of the requirements and expectations of 17025 accredited laboratories
• Those responsible for laboratory operations, testing, proficiency testing
• Personnel who will be assigned as internal lab auditors

Learning Objectives:

• Understand the entire requirements of the ISO/IEC 17025:2017 standard
• Understand lab accreditation process & role of conformity assessment bodies
• Awareness of all required laboratory documentation and records
• How to determine scope of testing
• Understand options for QC of tests
• Awareness of elements of uncertainty
• Awareness of need for technical standards
• Understand verification and calibration requirements for test equipment
• Value of proficiency testing
• Understand difference between product certification and lab accreditation.

Course Prerequisite:

Participants should have experience with or basic knowledge of quality management systems for industry. A basic awareness of quality assurance and recognized lab standards such as ISO 9000 is desirable but not mandatory.

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ISO 17025 documentation training – 2 days

You will learn how to design and develop laboratory documents and quality manuals. The quality manual will be examined as to its impact on laboratory operations and what purpose it serves. You will learn what information it should contain, what writing style is most effective and how to keep your documents and quality manual up to date.

Attendees will receive practical instructions on the development, implementation and long-term maintenance of an effective laboratory quality system

Topics included:

National and International Perspective: Mutual recognition of accrediting bodies ISO/IEC 17025:2017 What the Standard Requires

• Quality system
• Subcontractor quality
• Equipment control
• Maintenance
• Training
• Calibration
• Traceability
• Test procedures
• Sample preparation
• Nonstandard samples
• Environmental conditions
• Reports
• Document control, maintenance, storage and disposal
• The auditing and accrediting process

Preparation of Documentation:

• Documentation Requirements
• How to design a quality manual
• Effective documentation control
• Development of standard operating procedures
• Development of various formats / test instructions / check lists.

End of this course, the participants should be able to identify documentation requirement for their laboratories and mandatory documentation requirement and should be able to start the documentation process on his / her own.

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ISO 17025 Internal Auditor Training

Introduction:

It would be impossible for any company to survive without sound financial controls and adherence to strict internal auditing principles and standards. This same strict internal auditing requirement is essential for any internationally oriented company's quality management system. In order to comply with the requirements of the ISO 9001 and ISO 17025 it is imperative that your company have a reasonable number of suitably qualified personnel to conduct internal audits.

This version of our ISO internal auditor course is designed for the laboratory environment. It features practical exercises that emulate laboratory situations and discussions on ISO 9001 and ISO/TS 16949 as they relate to a lab environment.

Program Contents:

• Understand the ISO/IEC 17025:2017 requirements.
• Learn how to coordinate a quality management system audit against ISO/IEC 17025:2017.
• Develop an understanding of the technical systems and issues of the accredited laboratory.
• Know how to collect audit evidence and document observations, including techniques for effective questioning and listening.
• Learn how to report the findings and conclusions. Review of the Standard from an auditors perspective
• Introduction to the auditing process
• Preparing specialized checklists for the laboratory environment
• How to conduct the audit
• Making NCRs meaningful to the lab situation
• Audit analysis, and reporting

For each topic above, there will be exercises that relate auditing to the specific requirements of a laboratory environment.

Program Benefits:

The knowledge, confidence and practical skills to conduct internal audits within a lab environment

Who Should Attend:
This course is for laboratory managers, technical staff, consultants, and auditors of all types who want or need to learn better audit practices and an appreciation for the technical demands of ISO/IEC 17025. Management designated personnel who will be required to conduct internal audits or supplier audits.